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I don't want to join Google Wallet. Can I still buy from you?
Why do you need my phone number and email address when ordering?
What is your return policy?
What is Google Wallet?
Who pays international customs fees and tariffs?
Do you combine shipping if I purchase more than one item?
When will my items ship?
I would like to upgrade from Media Mail to Priority. Can I?
Why are your international shipping rates so high?


I don't want to join Google Wallet. Can I still buy from you?
YES! We accept cashier's checks, money orders (both drawn on USA banks or post office), personal checks and PayPal payments. Shipment is same day or next day for PayPal or Google Wallet; the day after a money order or cashier's check is received, and after a check clears.

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Why do you need my phone number and email address when ordering?
That is just the way our webhoster, ecrater, has set it up. If you don't want to provide those items, just type 123456 etc. On most orders, I will provide a USPS tracking number so you can track your shipment, so the email address will be helpful. Also, if there is ever a problem with your order or shipment, your email address or phone number are the best ways we have of contacting you. We will NEVER share your personal information with ANYONE for ANY reason.

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What is your return policy?
If the item is materially different than described, return for a return of your purchase price. Item must be returned within 3 days of the original shipping delivery confirmation date. I will refund the entire Sale Price of the item. I do not refund the original shipping price, nor do I refund the cost of shipping back to me. The returned item must match exactly the photo(s) of the item.

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What is Google Wallet?
The folks at Google have made it easier for merchants to use their checkout process. If you're not a member already, Google Wallet is FREE and easy to set up when you check out your order with us. Just follow the step by step instructions, and you'll be on your way.

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Who pays international customs fees and tariffs?
Import/customs duties are not included in the item price or shipping charges, these are the buyers responsibility. Merchandise will be marked for actual purchase price. I cannot mark items as "GIFTS", it is against U.S. federal law.

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Do you combine shipping if I purchase more than one item?
I will combine orders to save you shipping, as long as one payment is made for the whole order. Each item is weighed as it is listed, and shipping is calculated on the total weight of all items. You may even be able to purchase more items for no additional shipping costs. Once your items are in the shopping cart, you can see the shipping cost prior to purchase.

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When will my items ship?
We do our best to get it sent out the same or next business day. We'll email you a confirmation email (except for greeting card orders) with tracking information once your order has shipped. If you don't receive the email, please check your spam folder since it may get trapped there.

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I would like to upgrade from Media Mail to Priority. Can I?
For most items, we can ship Priority Mail. Be aware that books can be heavy, so Media Mail is the least expensive way to ship, and for most locations, will arrive within a week. Please contact me at 2ndChanceRomance@gmail.com with a list of the items you wish to purchase, and I will let you know what the cost of Priority shipping will be.

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Why are your international shipping rates so high?
International shipping differs with each country. My shipping rates are set by the pound. Many of my items are lighter and will cost significantly less to ship than the pound rate. I also combine shipping on multiple items to further save shipping costs (unlike sites like Amazon). Therefore, if you send me a list of items you wish to purchase, I will let you know the actual shipping cost you will pay. The difference will be refunded to you via PayPal or Google Checkout.

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Last Updated: 16 Nov 2017 12:58:10 PST home  |  about  |  terms  |  contact
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